`Support volontary work – find helping hands` – only in spring 2021 these two demands were already published in a document focussing on new realignments of the Federal Office for Civil Protection in Germany. All across country a special program should be released and promoted in order to find and qualify more volunteers among the civil population than before for the fire brigade, THW ( technical support service ) and civil protection.
In March 2021 no one of the government had any idea that just a few months later an overwhelming big number of helpers would appear on the scene. After the historical flash floods the private initiative of some persons and of small and medium-sized enterprises provoked a willingness to help. In July thousands of volunteers set off for the devastated areas in order to work hard with buckets, shovels and their hands. Many farmers, craftsmen and contractors with tractors and heavy machinery were the first on the spot. Beside the existing organisations, they themselves created a new adequate structure of a risk and crisis management – responsibly and voluntarily enabling fast agreements with each other and quick decisions on disaster operations. A wave of volunteers (men and women) from all over Germany and neighboring countries followed their appeal via social media. Within a few days, the emergency response team built an unprecedented private economically-coordinated infrastructure for relief workers and the ones affected by the floods such as a shuttle service for helpers, a coordination platform named „Pack an“ (Lend a hand) and finally the special Task Force for the recreation of agricultural soil.
The common purpose of all volunteers is giving the victims the feeling not to be forgotten and left alone after a short while. The debris has not yet been cleared, the contaminated soil not been decontaminated and the reconstruction work especially of the enterprises does not start fast enough. All the more, all people involved do feel happy that many young students and trainees join the emergency operations volontarily gaining experiences in risk and crisis management.
EQA honors all these helpers with a special certificate (Zertifikat Krisenhelfer). Flood-affected farmers, wine-growers, agricultural and nutrition enterprises as well as the catering trade and others nominate these students and trainees for this document by certifying them an obligatory number of working hours in their enterprise. Moreover, for the first time this certificate also honors their volontary work in responsibility and their experiences in an extraordinary situation of crisis.
On September 17th 2021 a female student of Agricultural Science at Bonn University was the first to receive the certificate. And even more, she will be accompanied and supported in her future career by Quantum Quality and by Dr. Becker`s engineers office for damage analysis and prevention.