EQAsce has met Dr. Lars Dittmann who works and lives in Switzerland since his conferral of a doctorate in St. Gallen. He holds a professorship in Business Administration at the Zurich University of Applied Sciences. For the first time, he offers his lectures online during the currently running summer semester. Dr. Dittmann is also doing management tasks in the area of quality management in different internationally acting enterprises. Since last fall he is EQAsce-member.
EQAsce: How has the corona crisis changed the working environment for a quality manager who works in an international enterprise?
Dr. Dittmann: The working environment has moved from the location of our plant to our homes – as far as this is possible. Our factories that produce parts for power transmission were able to continue their production even in Italy respecting certain obligations of course. Workplaces have been disinfected every day, the rule of keeping distance must be obeyed and wearing masks and gloves is an obligation in parts of the production where people come close to each other, for example in the areas of installation. All administrative and office issues have been shifted to home-offices. That affects the sales and buying department, research, customer project management, quality management and administration. I am looking forward to an easing of the restrictions so that the quality management can work closely to where the adding value takes place.
EQAsce: In how far do you see a chance in this crisis to implement a stronger connection between digitalization and qualification in the future?
Dr. Dittmann: From my own experience I know that core-areas of qualification such as trainings, performance records, coaching, conferences and workshops can be easily executed online. In my eyes the corona crisis fosters a cultural change in the use of this possibilities. We overcome the inhibitions to use videoconferences and to communicate digitally. I believe that after the crisis a lot of home-office-work – that has already been possible – will be accepted in society. For the point of qualifications this means a broadening of the trading area with no rising of costs. And that again means a higher supply for qualification partner firms.
EQAsce: How can corona crisis help rising the attractivity of the EQAsce Digital Academic Career Card?
Dr. Dittmann: I think that the focus should lie on a good combination of all-time available content and synchronized offers to the current times. On the one hand students want to study at times that they chose individually. On the other hand, scientific institutions need to be available for solving problems of the students. For example, this can be done in an online consultation hour or in online learning groups of students. Here, the most important aspect is to find out about the technical possibilities and a cultural acceptance. Does a lecturer want to be available in a chatroom 24 hours a day? Or should students collect their questions and address their professors later? The current situation of a crisis offers chances to try out different ways.